Thank you for choosing to pre-order items from hamchoitoyz]. To ensure a smooth and transparent pre-order process, please review our policy below:
1. Pre-Order Availability:
- Pre-order availability for upcoming products will be clearly indicated on our website.
- Pre-ordering allows you to reserve an item before it becomes available for general sale.
2. Pre-Order Placement:
- To place a pre-order, simply add the desired item(s) to your cart and proceed to checkout as you would with a regular purchase.
- Payment for pre-orders is required at the time of purchase to secure your reservation.
3. Pre-Order Confirmation:
- After completing your pre-order, you will receive an order confirmation email with details of your purchase, including the estimated release date of the pre-ordered item(s).
4. Release Date Updates:
- Please note that the estimated release dates provided for pre-ordered items are subject to change by the manufacturer or distributor.
- We will make every effort to communicate any updates or delays regarding the release date of pre-ordered items to our customers in a timely manner.
5. Pre-Order Cancellation:
- You may cancel your pre-order for a full refund at any time before the item(s) are shipped.
- To cancel a pre-order, please contact our customer service team at hamchoitoyzofficial@gmail.com
- with your order details.
6. Pre-Order Fulfillment:
- Pre-ordered items will be shipped to customers as soon as they become available from the manufacturer or distributor.
- If your order includes both pre-ordered and in-stock items, they will be shipped together once all items are available unless otherwise requested.
7. Pre-Order Price Guarantee:
- The price you pay for pre-ordered items is the price at the time of purchase. In the event of a price increase before the item is released, you will not be charged any additional fees.
- Similarly, if the price decreases before the release date, you will still pay the lower price.
8. California Consumer Rights:
- As a consumer in California, you have specific rights regarding pre-orders under state law, including but not limited to the California Consumer Privacy Act (CCPA) and the California Consumer Protection Act (CCPA). We respect and adhere to these rights and encourage our customers to contact us with any concerns or inquiries regarding their pre-orders.
If you have any questions or need further assistance regarding our pre-order policy, please don't hesitate to contact our customer service team at hamchoitoyzofficial@gmail.com
Thank you for choosing hamchoitoyz for your pre-order needs!